FAQS
Do I have to clean the venue after my booking?
Hirers must clean the BBQ if they use it.
Everything else will be cleaned by our contract cleaners after the booking.
Hirers must keep the venue in a reasonable state of cleanliness during the booking.
Excessive or an unreasonable level of cleaning may result in a full or partial loss of bond.
Please talk to us if you would like to discuss cleaning requirements in more detail.
When will my booking be confirmed?
When the non-refundable deposit has been received.
Is the bond the same as the deposit?
No. Your invoice will show the hire fees and the bond separately.
The non-refundable deposit is included in the hire fees.
How do I pay for my booking?
• You can pay via credit card through our website here: https://www.kaweraudc.govt.nz/services/pay-it-online/pay-sundry-invoice
• Or you can pay via internet transfer to the account number on the bottom of your invoice.
All forms of payment will be easier if you have your invoice number ready.
Do I have to share the venue with another group?
No.
Can I book per bed/per dorm?
No. Firmin Lodge is for group accommodation. Accommodation bookings are for the entire venue (60 beds).
Can I host a public event at Firmin Lodge?
Yes. We encourage community events and may be able to offer support. Please register your event with Kawerau District Council and talk to us if you would like to know more.
What is a Special License and how do I get one?
Please follow this link or contact Council on 07 306 9009 for more information
How many people can I invite to Firmin Lodge?
Maximum capacity for accommodation = 60 people
Maximum capacity for seated dining = 130 people
Maximum capacity standing room = 196 people
Please talk to us if your numbers exceed maximum capacity. Additional facilities may be available.
How many car parks are available for my guests?
There is a free public car park at Firmin Lodge. Firmin Field can be used for additional parking by prior arrangement only. Please talk to us if you would like to know more.
What is a legal person or entity?
A legal Entity is a registered group or individual who has the capacity to:
(i) Enter into agreements or contracts;
(ii) Assume obligations;
(iii) Incur and pay debts;
(iv) Sue and be sued in its own right; and
(v) Be accountable for illegal activities.
Where can I dispose of recycling and rubbish locally?
The Kawerau landfill and recycling centre is situated off River Road on Transfer Station Road. Open every day (except Christmas Day) between midday and 16.00hrs.